1. Introduction
primepulseresearch ("we," "our," or "us") operates the website primepulseresearch.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, company name, and website URL when you complete our contact form. We also collect information automatically through cookies, log files, and analytics tools including your IP address, browser type, pages visited, and time spent on pages.
3. How We Use Your Information
We use the information we collect to: respond to your enquiries and provide the services you request; send you marketing communications (with your consent); improve our website and services; comply with legal obligations; prevent fraud and ensure security; and conduct analytics to understand how our website is used.
4. Cookies
We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly. We use essential cookies (required for the site to function), analytics cookies (Google Analytics 4), and marketing cookies (Google Ads, Meta Pixel) where consent is given.
5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to those parties agreeing to keep this information confidential. These include Google (Analytics, Ads), Meta (advertising), and our email service provider.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for 24 months. Analytics data is retained per Google Analytics default settings (14 months).
7. Your Rights
Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing of your data; request restriction of processing; and data portability. To exercise any of these rights, please contact us at privacy@primepulseresearch.com.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@primepulseresearch.com or by writing to primepulseresearch, Digital Marketing Agency, United States.